Service address

Instead of using a home address, officers of a company may instead choose to use a service address to which any statutory correspondence and documents will be sent and which will appear as the correspondence address on Companies House records.

An officer of a company is defined as being one of the following:

  •   Director
  •   Company Secretary
  •   Member of a Limited Liability Partnership
  •   Person with Significant Control (i.e. major shareholder)
  •   Subscriber

At the time of incorporation, under company law all officers of a company must provide both their home address and a service address which may be the same or different. Unlike the registered office address, neither a home address nor a service address is required to be within the UK.


The service address serves as an alternative to using a residential address for the receipt of official or statutory documents by officers of the company that relate to their role within the company.

Using a service address means that the residential addresses of company officers are not disclosed at Companies House and therefore are not accessible to the general public or marketing companies.

By using the service address service offered by 121 Company Formation, company officers will enjoy the benefit of knowing their privacy is protected and that uninvited visitors and senders of unsolicited mail will not have access to their home address.

All statutory correspondence addressed to individual officers of the company at the service address will be scanned and forwarded immediately by e-mail or by post.

Your service address will be:
“Your name”
“Your company’s name”
3rd Floor
207 Regent Street

If you would like to use this as a service address, as part of our Know Your Client undertaking, we will require the following documentation at the time of placing your order.

  •   A copy of the page of your passport bearing your photograph and personal data
  •   A copy of either a bank statement or utility bill dated within the last 3 months that shows your name and address


  •   Simply select the ‘Order’ icon above and enter all the details requested.
  •   Select the method of payment, complete the required information and make payment.
  •   Attach the documentation required for identification purposes as detailed above.
  •   You will then receive an email acknowledging your order to which an invoice is attached.
  •   We will ensure all correspondence received from government departments and agencies is immediately scanned and e-mailed to you or posted the same day, whichever option you select when placing your order


All statutory correspondence addressed to an individual officer of the company and received at the service address will be scanned and forwarded immediately by e-mail or by post to the address nominated on the order form.

There is an annual fee payable for the service address service of £59.99 for each individual officer of the company. We will automatically invite you to renew your subscription at the appropriate time. If the individual is an officer of more than one company, then the fee of £59.99 applies to each company.


UK company law states that all limited companies must have a registered office address in the country in which they were first incorporated which enables correspondence from government departments and agencies, such as HMRC and Companies House, to be delivered to one address.

A service address is where contact can be made with officers of the company and where statutory mail addressed to the officers as individuals can be sent.

The registered office address and the service address can be the same but, whilst the registered office address must be within the UK, a service address can be anywhere in the world.

Both the registered office address and the service addresses of the officers will appear on Companies House records.
No, the two services are entirely different and the service address service is only available to be used by individual officers of the company
This includes any item addressed to your company from:
  •   HMRC – documentation relating to tax, VAT, employer/employee etc.
  •   Companies House
  •   Government Gateway
  •   IPO
  •   Plus any other correspondence that is clearly from a governing body within the UK
No, the Director service address can be used solely for statutory correspondence from government agencies and bodies including Companies House. However, all other mail can be forwarded if you select our annual trade mail forwarding service for which a separate fee is payable.

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